MrsDispute is an AI-powered dispute analysis tool operated by MrsDispute LLC ("we," "us," or "our"). We provide dispute intelligence services to merchants and businesses that accept card payments. Our registered address is in the State of Wyoming, United States.
For privacy-related questions, contact us at: privacy@mrsdispute.com
We collect two categories of information:
Account information: When you create an account through Supabase authentication, we receive your verified email address and account identifier. We retain analysis-request metadata needed to enforce your plan allowance: 3 lifetime analyses on the free trial, or the monthly allowance on a paid Whop plan. We do not collect or store card numbers. Whop processes subscription payments and sends us your Whop membership id, Whop user id, plan id, billing status, the Whop member email, and, when you start checkout while signed in, your MrsDispute account id.
Case information: When you submit a dispute for analysis, you may provide platform details, case type, disputed amounts, customer messages, and evidence files including screenshots and documents. MrsDispute processes this content transiently and sends it to Anthropic's Claude API to generate your assessment. We do not save this content in our own database. Anthropic may retain API inputs and outputs for up to 30 days under its standard API policy, subject to its terms, safety controls, and legal obligations.
Account information is used to:
Case information is used to generate your dispute analysis and is shared with Anthropic as our AI service provider for that purpose. MrsDispute does not save the content in its own database. Anthropic's handling and retention of API data is governed by its applicable terms and privacy commitments.
We use the following third-party services to operate MrsDispute:
| Service | Purpose | Data Shared |
|---|---|---|
| Supabase | Account authentication and usage-limit records | Email, account ID, analysis timestamps |
| Anthropic Claude API | AI dispute analysis | Case details and evidence submitted for analysis; API inputs and outputs may be retained for up to 30 days under Anthropic's standard policy |
| Whop | Monthly subscription checkout and billing | The email you enter at checkout, membership and plan identifiers, and billing status. Card details stay with Whop. |
| Cloudflare | Site and API hosting | Request metadata required to serve the site and API |
Each of these providers maintains their own privacy policy and data handling practices. We encourage you to review their policies.
Data transmitted to MrsDispute and its service providers is encrypted in transit using TLS/SSL encryption. MrsDispute does not write case content to its own persistent database. Our infrastructure is hosted on cloud providers with security controls intended to protect data during processing.
Depending on your location, you may have rights including:
To exercise any of these rights, contact us at privacy@mrsdispute.com. We will respond within 30 days.
Account information is retained for as long as your account is active plus 90 days following account deletion. MrsDispute does not retain case content in its own database. Anthropic may retain API inputs and outputs for up to 30 days under its standard policy, unless a different retention arrangement applies. Billing records, if any, are retained as required by applicable law.
MrsDispute is a business tool and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this privacy policy from time to time. We will notify active users of material changes by email. Continued use of MrsDispute after changes take effect constitutes acceptance of the updated policy.
These Terms of Service ("Terms") govern your use of MrsDispute ("Service"), operated by MrsDispute LLC ("Company"). By accessing or using MrsDispute, you agree to be bound by these Terms. If you do not agree, do not use the Service.
MrsDispute is an AI-powered dispute analysis tool that helps merchants assess payment disputes, chargebacks, and claims. The Service provides win probability estimates, evidence gap analysis, action plan recommendations, and draft response generation based on information you provide.
You must be at least 18 years of age and have the legal authority to enter into contracts to use MrsDispute. By using the Service, you represent that you meet these requirements. MrsDispute is intended for use by businesses and merchants, not individual consumers disputing personal transactions.
Access to MrsDispute requires a verified account created through our secure magic-link authentication provider. You are responsible for protecting access to your email account and for all activity that occurs under your MrsDispute account.
You agree to use MrsDispute only for lawful purposes. You must not:
A new account includes a free trial of 3 analyses in total. That trial does not renew, is not a Whop trial, and is not a daily allowance. Starter is a monthly Whop subscription with 30 analyses per paid period. Growth is a monthly Whop subscription with 50 analyses per paid period. Enterprise is arranged with us and has no online checkout. Signed-in checkout sends your MrsDispute account id to Whop. If checkout was not started while signed in, Whop asks for your login email, and that address is matched only when it belongs to exactly one account. An older account may not yet have that id stored.
MrsDispute is an analysis and drafting tool. Paying for a plan does not mean we file, fight, or manage chargebacks for you.
MrsDispute and all related content, including but not limited to software, design, text, and analysis frameworks, are the property of MrsDispute LLC and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.
You retain ownership of all information and evidence you submit to MrsDispute. By submitting information, you grant us a temporary license to process it solely for the purpose of generating your analysis.
MrsDispute is provided "as is" without warranties of any kind, express or implied. We do not warrant that:
Win probability scores are AI-generated estimates based on the information you provide. They are not guarantees and should not be relied upon as legal or financial advice.
To the maximum extent permitted by applicable law, MrsDispute LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of disputes, or business interruption, arising from your use of or inability to use the Service.
Our total liability to you for any claims arising from use of the Service shall not exceed the total amount you paid to us in the three months preceding the claim.
You agree to indemnify and hold harmless MrsDispute LLC from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your submission of false or fraudulent information.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Wyoming.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through the Service. Continued use after changes take effect constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at legal@mrsdispute.com
The free trial does not require a card. Starter ($99 per month, 30 analyses) and Growth ($159 per month, 50 analyses) are monthly subscriptions billed by Whop. MrsDispute does not store your card number.
Whop charges the subscription on the schedule shown at checkout. Each paid period includes that plan’s analysis allowance. Unused analyses do not roll into the next period. Analyses already completed are not refunded as credits.
To ask about a charge, email support@mrsdispute.com from the address on your MrsDispute account and include the approximate charge date. If a refund is approved, it is issued through Whop. A card dispute about a MrsDispute subscription is handled by Whop and your card issuer. It does not add analyses to your account.
Failed analyses are released and do not count as completed usage. Contact us at support@mrsdispute.com if a technical issue persists.
Cancel the subscription in Whop. There is no separate cancellation fee from MrsDispute. If Whop keeps the membership active until the end of the period you already paid, you keep that period’s remaining analyses until then. When Whop reports the membership canceled or expired, the account returns to the free trial. Free-trial analyses you already used are not restored.
If you wish to permanently delete your account and associated authentication and usage records, email support@mrsdispute.com with the subject line "Account Deletion Request." We will process your request within 14 days.
We reserve the right to suspend or terminate accounts that violate our Terms of Service, including accounts used to generate fraudulent dispute responses, circumvent anti-abuse limits, or share access with unauthorized users.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, this section applies to you and supplements our Privacy Policy.
MrsDispute LLC acts as the data controller for account information and limited usage metadata. For case information processed during analysis, we act as a data processor on your behalf, with Anthropic's Claude API acting as a sub-processor.
| Data Type | Legal Basis | Purpose |
|---|---|---|
| Account information | Contract performance | Providing access to the Service |
| Email address | Contract performance | Account authentication and support |
| Case information | Contract performance | Generating dispute analysis through Anthropic; not saved in the MrsDispute database |
| Billing records | Legal obligation | Tax compliance |
Under GDPR, you have the following rights:
To exercise any of these rights, email privacy@mrsdispute.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.
MrsDispute is operated from the United States. If you are located in the EEA, your account data may be transferred to and processed in the United States. We rely on Standard Contractual Clauses (SCCs) as the legal mechanism for such transfers where required.
If your business processes personal data of EU residents and you use MrsDispute as a data processor, you may request our Data Processing Agreement (DPA) by emailing legal@mrsdispute.com.
We use the following sub-processors who may process data on our behalf:
| Sub-processor | Location | Purpose |
|---|---|---|
| Anthropic (Claude API) | United States | AI analysis processing |
| Supabase | United States | Authentication and usage-limit records |
| Whop | United States | Subscription checkout and billing status |
| Cloudflare | United States | Site and API hosting |
If you are in the EU and believe we have not addressed your privacy concerns, you have the right to complain to your national data protection authority. A list of EU supervisory authorities is available at edpb.europa.eu.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to website owners.
MrsDispute uses a minimal number of cookies necessary to operate the Service:
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| Session token | Essential | Maintains your login session | Session |
| CSRF token | Essential | Security protection against cross-site attacks | Session |
| Preference cookie | Functional | Remembers your settings | 30 days |
You can control cookies through your browser settings. Note that disabling essential cookies will prevent MrsDispute from functioning correctly. Instructions for managing cookies are available for all major browsers at allaboutcookies.org.
Paid checkout happens on Whop’s website, not in an embedded card form on MrsDispute. Whop may set cookies on its own domain when you check out. MrsDispute uses essential storage on this site only to keep you signed in.
MrsDispute is an AI-powered analysis tool. The analysis, win probability scores, missing evidence identification, action plans, and draft responses generated by MrsDispute do not constitute legal advice. MrsDispute LLC is not a law firm and does not provide legal representation.
No attorney-client relationship is formed between you and MrsDispute LLC through your use of this Service. If you require legal advice regarding a payment dispute, chargeback, or related matter, you should consult a qualified attorney.
Nothing in MrsDispute's analysis constitutes financial advice. Win probability scores are AI-generated estimates based on the information you provide and should not be relied upon to make financial decisions. Actual dispute outcomes depend on many factors outside our analysis, including the policies and discretion of individual payment processors, card networks, and issuing banks.
MrsDispute does not guarantee that using our Service will result in winning any dispute, claim, or chargeback. Our tool provides analysis and drafting assistance to help merchants build stronger cases. The final outcome of any dispute is determined solely by the relevant payment processor, card network, or financial institution.
While we work to ensure our analysis is as accurate and helpful as possible, MrsDispute's AI-generated analysis may contain errors, omissions, or assessments that are inappropriate for your specific situation. Payment processor rules, card network policies, and dispute handling procedures change frequently. Our analysis reflects general best practices and may not account for recent policy changes or your specific processor's internal guidelines.
You are responsible for reviewing all analysis and draft responses before submitting them to any payment processor or card network. Do not submit any response without reviewing it for accuracy and applicability to your specific situation.
The accuracy of MrsDispute's analysis depends entirely on the accuracy and completeness of the information you provide. Submitting incomplete, inaccurate, or misleading information will result in analysis that does not reflect your actual situation. MrsDispute LLC is not responsible for analysis based on incorrect information provided by users.
Any win rates or statistics displayed on the MrsDispute platform represent historical data and general industry benchmarks. Past performance does not guarantee future results. Your actual win rate will depend on the specifics of each case, the evidence available, and the policies of the relevant payment processor or card network at the time of your dispute.
You should not rely solely on MrsDispute's analysis when making important business decisions. We strongly encourage you to:
For questions about any of our policies or this disclaimer, contact us at legal@mrsdispute.com or support@mrsdispute.com.
MrsDispute LLC · Wyoming, United States